This Privacy Policy explains how Metro City Housing (“we,” “our,” or “us”) collects, uses, stores, protects, and shares your information when you visit our website metrocityhousing.com, contact us through email at metrocityhousing@gmail.com, or use any of our real estate–related services, including buying, selling, or renting plots, houses, home properties, and flats. By using our website or services, you agree to the practices described in this policy.
We are committed to protecting your personal information and maintaining your trust. This Privacy Policy has been prepared to give you a clear understanding of what information we collect, why we collect it, how we use it, and what rights you have regarding your data.
1. Information We Collect
We collect information in the following categories:
a. Personal Information
When you contact us, make an inquiry, or use our services, you may provide personal details such as:
Full name
Email address
Phone number
Address
Property requirements (budget, location preferences, property type, etc.)
Identification documents (only if required for legal verification during property transactions)
b. Property-Related Information
Details of your property if you want to sell or list it
Images, descriptions, and documents related to the property
c. Automatically Collected Information
When you visit metrocityhousing.com, we may automatically collect:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Cookies and tracking data
d. Communication Data
Any emails, inquiries, WhatsApp messages, or calls you make to us may be stored for service and support purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
a. Providing Real Estate Services
To help customers buy, sell, or rent plots, houses, and flats
To match property buyers with suitable properties
To understand your requirements and preferences
b. Communication and Support
To respond to your queries
To provide updates on available properties
To send booking confirmations, meeting schedules, or site visit details
c. Website Improvement
To analyze user behavior
To enhance website performance
To customize your browsing experience
d. Records and Legal Requirements
To maintain transaction history for legal compliance
To prevent fraud and ensure safe property transactions
3. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Improve the website experience
Track website performance
Understand user preferences
Analyze traffic patterns
You can disable cookies through your browser settings. However, doing so may affect your experience on our website.
4. How We Protect Your Information
We follow industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. These include:
Secure servers
Encrypted communication where applicable
Regular monitoring of website security
Limited access for authorized personnel only
However, no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to any third party.
However, we may share information in the following cases:
a. With Your Consent
If you request property details or want to connect with a buyer/seller, we may share necessary details with your approval.
b. With Real Estate Partners
Sometimes property transactions require collaboration with:
Builders
Brokers
Developers
Legal advisors
Verification agencies
We only share relevant information required to complete the service.
c. Legal Requirements
We may disclose your information if required by:
Law enforcement authorities
Courts
Government agencies
Legal investigations
d. Business Transfers
If Metro City Housing undergoes a merger, acquisition, or restructuring, user data may be transferred as part of the business assets.
6. Third-Party Links
Our website may contain links to third-party websites such as property portals, payment gateways, or partner services.
We are not responsible for:
Content on those websites
Their privacy practices
Any data you share on external websites
We recommend reviewing their privacy policies before using external links.
7. Storage and Retention of Information
We keep your personal data only for as long as necessary to fulfill the purposes mentioned in this policy.
Retention duration may depend on:
Service requirements
Legal obligations
Property transaction history
You can request deletion of your data at any time (unless it must be retained for legal reasons).
8. Your Rights
Depending on applicable laws, you may have the following rights:
Right to Access: Request copies of the data we hold about you.
Right to Correction: Request updates or corrections to inaccurate information.
Right to Deletion: Ask us to delete your personal data.
Right to Withdraw Consent: Stop receiving promotional messages.
Right to Limit Use: Restrict how we use your information.
To exercise your rights, contact us at metrocityhousing@gmail.com.
9. Children’s Privacy
Our services are not intended for minors under 18.
We do not knowingly collect data from children.
If you believe a child has provided us information, please contact us so we can delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in:
Our business practices
Legal requirements
Technology
Services offered
Revised versions will be posted on metrocityhousing.com, and the update date will be mentioned at the top.
11. Contact Information
For questions, concerns, or requests related to this Privacy Policy, you can contact us at:
Metro City Housing
Email: metrocityhousing@gmail.com
Website: metrocityhousing.com
We will reply to your query as soon as possible.
